FAT Karting League UK Consumer Terms and Conditions – Event ticket sales
1. About these Terms
1.1 These terms apply when a consumer books or attends a karting event, operated by FAT Karting League operated by FAT Karting League Limited, with company registered number 15993176 and registered address at Wellesley House, Duke Of Wellington Avenue, London, England, SE18 6SS (“FKL”, “we”, “us” or “our”). Our registered VAT Number is GB 486797706 and our trading address is Building 133, Offutt Drive, Upper Heyford, OX25 5HA. The person making the booking is the “Customer”. A child or young person taking part is a “Participant”. By purchasing a ticket, you confirm your agreement to these terms for and on behalf of yourself, the Participant and any guests in your party.
1.2 The Customer must be aged 18 or over and, for each Participant under 18, must be the parent or legal guardian or have the parent or legal guardian’s express authority to make the booking and provide required information. The Customer must give the Participant an age-appropriate explanation of the rules, safety requirements and privacy information.
1.3 These terms, the booking confirmation, the event information, the applicable FKL Rules and Sporting Regulations, and any clearly identified special offer, discounts or promotional terms form the contract. If they conflict, the booking confirmation and any expressly agreed special terms take priority, followed by these terms. Nothing in these terms limits rights that cannot lawfully be excluded.
1.4 Karting involves speed, moving vehicles, physical exertion and a risk of collision or injury even where reasonable care is taken. FKL will take reasonable care and skill in providing the services and will operate proportionate safety and safeguarding procedures. Customers and Participants must follow all reasonable safety instructions. FKL maintains event liability insurance where required by venue or applicable law. This insurance does not provide personal medical or accident coverage for participants. Participants are responsible for maintaining their own health and accident insurance coverage.
2. Booking, Prices and Contract Formation
2.1 Individual Event Tickets cover the event identified at booking. Season Tickets cover the number of events, period and championship stated before purchase. Event locations, dates, minimum age, height or ability requirements, included items, material exclusions and the total price (including unavoidable fees and taxes) will be shown before the Customer places the order.
2.2 The Customer must check that booking details and eligibility information are accurate. A contract is formed when FKL sends a booking confirmation. If FKL cannot accept an order, it will notify the Customer and refund sums paid without undue delay.
2.3 E-tickets will be sent to the contact details supplied. The Customer must promptly report non-receipt or errors. Promotional offers are subject only to additional terms made available before purchase; those terms will not remove statutory rights.
2.4 Arrival times, schedules and updates will be communicated to ticket holders by email prior to the event.
2.5 The statutory cancellation right (“cooling off period”) does not apply to leisure services booked for a specific date or period. This does not affect the cancellation, refund and statutory-remedy rights set out below.
3. Eligibility, Supervision & Information
3.1 The Participant must satisfy the age, height, licensing, experience and other eligibility criteria disclosed for the relevant activity. FKL may request reasonable evidence of eligibility. Criteria will be applied consistently and only for legitimate safety, sporting-integrity or regulatory reasons.
3.2 A parent or legal guardian must accompany every Participant under 18 unless FKL has confirmed an alternative arrangement in writing. The accompanying adult remains responsible for the Participant except to the extent that FKL has expressly accepted supervision responsibility for a defined period.
3.3 FKL may move a Participant to a different class or championship where reasonably necessary for safety, ability matching, welfare or sporting integrity. FKL will explain the reason and consider relevant information. If the change materially reduces the service and the Customer reasonably rejects the alternative, FKL will offer a credit to book an alternative event.
3.4 FKL reserves the right to deny entry to the event and/or to participation in an event to any individual at its sole discretion for reasons related to health and safety or any breach of the FKL Rules and Sporting Regulations. Decisions under this section will be made in good faith by appropriately authorised personnel, on reasonable grounds, and no more widely than necessary. Where practicable, FKL will explain the decision and consider a safe alternative. Immediate action may be taken without prior discussion in an emergency. Customer will be offered a credit for an alternative event if the Customer or Participant is not at fault, where Customer or Participant are at fault no refund will be provided.
3.5 Customer is required to enter Participant age, height and weight details. It is Customer’s responsibility to provide accurate and complete details. In the event of error, the Participant may not be able to participate in the event. Subject to capacity we will try to enter the Participant into an alternative race for which they are eligible on the same day. No refunds or credits are provided in these circumstances. If you have made such an error in the booking, please email us at hello@fatkartingleague.com as early as possible.
4. Health, Medical Information and Fitness to Participate
4.1 The Customer must provide, so far as reasonably known, accurate information about any health condition, disability, medication, allergy or support need relevant to safe participation or emergency treatment. Only information reasonably necessary for those purposes should be supplied.
4.2 Health information is special-category personal data. FKL will identify and document an appropriate lawful basis and UK GDPR condition, restrict access to those who need it, retain it only as necessary, and explain the processing in its privacy notice. Where explicit consent is relied on, it must be specific, informed and capable of withdrawal; withdrawal will not affect earlier lawful processing and may mean FKL cannot safely provide the activity.
4.3 FKL may request medical confirmation where there is an objectively reasonable safety concern. FKL will consider reasonable adjustments where required by law. A Participant may be refused or stopped only where, after considering available information and practicable adjustments, FKL reasonably considers participation would create an unacceptable risk to that Participant or others.
4.4 The Customer must promptly tell FKL if relevant information changes. In an emergency, FKL may share necessary information with venue staff, medical professionals, emergency services or safeguarding authorities where lawful and proportionate.
5. Safety Waivers, Safety Rules and FKL’s Discretion
5.1 Participants (or their parent or legal guardian) must sign all required safety waivers before participating in any event. Failure to do so will result in disqualification without a refund.
5.2 Participants and accompanying adults must follow the applicable FKL Rules and Sporting Regulations (which also include equipment requirements), venue rules, staff instructions and mandatory briefings.
5.3 FKL may delay, restrict, suspend or stop participation, change a kart or running group, require protective equipment, remove a person from an unsafe area, or take other proportionate action where reasonably necessary to protect safety or welfare, comply with law or venue requirements, respond to weather or track conditions, or preserve sporting integrity.
5.4 Decisions under section 5.3 will be made in good faith by appropriately authorised personnel, on reasonable grounds, and no more widely than necessary. Where practicable, FKL will explain the decision and consider a safe alternative. Immediate action may be taken without prior discussion in an emergency.
5.5 A Participant who, through no fault of FKL, misses a mandatory driver briefing or refuses or fails to pay attention to a safety instruction must not take part until the requirement is satisfied. If no safe alternative is available, the Participant will not be permitted to participate. In these circumstances no refunds will be provided.
6. Conduct, Discipline and Safeguarding
6.1 Participants, Customers and guests must comply with the published Code of Conduct and must not engage in violence, threats, abuse, harassment, bullying, discrimination, deliberate dangerous driving, tampering with equipment or other conduct that creates a material safety, welfare or integrity risk.
6.2 FKL may warn, investigate, impose a proportionate sporting sanction, disqualify, remove or exclude (including from future events) a person where it reasonably believes a breach of the Code of Conduct has occurred. Except where immediate action is needed for safety or safeguarding, FKL will inform the affected person of the substance of the concern and give a reasonable opportunity to respond. Relevant circumstances, including age and vulnerability, will be considered.
6.3 Threatening or unlawful conduct may be reported to the police or another competent authority. Safeguarding concerns may be shared with the designated safeguarding lead, emergency services, local authority or other appropriate body where FKL reasonably considers this necessary and lawful to protect a child or another person.
6.4 FKL will maintain proportionate child-protection procedures and identify how to contact its designated safeguarding lead. Nothing in these terms prevents any person from raising a safeguarding concern or contacting the police, local authority, NSPCC or another appropriate body.
6.5 If removal or exclusion results from a serious breach attributable to the Customer, Participant or guest, FKL may deduct from any refund the reasonable value of services already supplied and losses it cannot reasonably avoid.
7. Photography, Filming and Marketing
7.1 FKL may capture images, video or audio from its event for event administration, safety, incident investigation, safeguarding, security and legitimate editorial coverage and marketing and promotional purposes where it has an appropriate lawful basis and provides clear privacy information though our Privacy Policy available here.
7.2 Depending on the nature of the image or audio itself, the ease with which an individual can be identified and the intended purpose for which FKL will use the image or audio, we may require your further consent for such use. Such consent is not a condition of booking or participation, and refusal will not disadvantage the Participant.
7.3 Consent for children must be obtained from a person with authority and, where appropriate having regard to the child’s age and understanding, from the child. Consent may be withdrawn for future use by contacting privacy@fat-kartingleague.com. Withdrawal does not make earlier lawful use unlawful, but FKL will stop new use and take reasonable steps regarding material under its control.
7.4 Attendees must respect any no-photography instructions and must not photograph or film in changing, medical, welfare or other restricted areas. FKL may restrict personal filming where reasonably necessary for safety, safeguarding, privacy or venue compliance.
8. Data Protection
8.1 FKL may collect personal information from Participants, Customers and guests in connection with event registration, participation and attendance. FKL is committed to handling personal data in accordance with the relevant data privacy laws. Please see our Privacy Policy here for further details.
8.2 Personal data may be used only where lawful and necessary for booking administration, delivery of events, safety, safeguarding, medical response, insurance, legal compliance, complaints, and separately chosen marketing. FKL will apply data minimisation, access controls, security, retention and deletion measures appropriate to the risk.
8.3 Children have their own data-protection rights. FKL will present child-facing privacy information in concise, prominent and age-appropriate language and will support a capable child to exercise their rights. A parent or guardian may act where authorised or where appropriate to the child’s capacity and best interests.
8.4 Requests to access, correct, erase, restrict or port data, or to object, may be sent to privacy@fat-kartingleague.com. Individuals may complain to the Information Commissioner’s Office. Safeguarding and legal obligations may justify retaining or sharing limited information despite an objection or erasure request.
9. Championships, Criteria and Prizes
9.1 Championship formats, scoring rules, class definitions, tie-breaks, qualification routes and material eligibility criteria will be published before the relevant competition. FKL may correct an obvious error or make a change required for safety, law, regulator or venue compliance, but will not make an arbitrary retrospective change that materially disadvantages a Participant.
9.2 In the interests of fairness to all Participants, a Participant who steps down a class or championship will be ineligible to win a prize in the lower class or championship. For example, a Participant who has raced in Junior Pro will be ineligible in Junior Regional in a later year.
9.3 Local championship points determine invitations to the World Finals in accordance with the published qualification rules. The World Finals will take place at the end of the calendar year. World champions are determined by points scored at the World Final. Selection decisions will be made in accordance with the FKL Rules and Sporting Regulations. Beyond 1st, 2nd and 3rd placements, FKL reserves the right, entirely at its own discretion, to select additional winners which may or may not result in a prize being awarded.
9.4 Subject to the published eligibility conditions, the intended World Champion prizes are: Bambino—1st Place: a free season, one-year FKL Management Contract and Custom Racewear; 2nd Place: 50% discount on the next season and Custom Racewear; 3rd Place: Custom Racewear. Cadet and Cadet Light—1st Place: a free season, one-year FKL Management Contract and Custom Racewear; 2nd Place: 50% discount on the next season and Custom Racewear; 3rd Place: Custom Racewear. Junior and Junior Light—1st Place: invitation to an F4 Assessment Day (if age-eligible) and a one-year FKL Management Contract; 2nd Place: 50% discount on the next season and Custom Racewear; 3rd Place: Custom Racewear. If the Junior or Junior Light winner is not age-eligible, the intended substitute is a free season, one-year FKL Management Contract and Custom Racewear.
9.5 Before entry, FKL will clearly state the prize provider, material prize value or scope, availability, restrictions, dates, assessment process, winner obligations and costs excluded. A management contract or other material commitment will be supplied for separate review and acceptance and will not be imposed by accepting these booking terms.
10. F4 Criteria and Prize 2028
Where FKL has published its intent to offer the F4 Prize in any given year the following will apply.
10.1 Eligibility requires attendance at more than 50% of FKL Championship events; no prior racing in F4 or another FIA-sanctioned car championship (or sanctioned by an equivalent or similar authorized body); eligibility to obtain or hold the required British F4-compliant race licence by 1 March 2028; and, for the 2028 prize, being aged 15 by 1 April 2028. A Participant aged 14 by that date may be considered for a clearly described alternative series.
10.2 FKL reserves the right to exclude a Participant from the F4 prize eligibility if based on objective criteria their other prior experience gives them an advantage inconsistent with competitive fairness.
10.3 Eligible Junior and Junior Light World Final winners, and any other Participants selected under the criteria in section 10.1, may be invited to an early-2028 shootout to be evaluated by motorsport experts across a range of assessment disciplines including karting, single seater testing, physical and psychological assessments. The highest scoring Participant across the multi disciplines will receive the prize unless no Participant meets objectively reasonable safety and/or performance standards.
10.4 The intended prize is a full 2028 FIA British Formula 4 season including damage and excess insurance, racewear and teamwear, pre-season and in-season testing, team costs for race related activities and championship entry fees. The prize does NOT include race-licence costs required by the appropriate National Sporting Authority “ASN”, travel costs (both national and international), living expenses including food and accommodation required for testing events and race events, relocation, passports and visas..
10.5 The Formula 4 winner must complete all pre and post event preparation, track activity, promotional and workshop activities and events notified in advance. FKL may suspend or replace the winner only for a serious or persistent failure, inability to participate safely, material misconduct, consistent poor performance, illness or injury, conduct that brings FKL or its partners into disrepute, or failure to satisfy an essential published condition.
10.6 FKL reserves the right to change the prize from the FIA British F4 championship to an alternative UK junior series.
11. Customer Cancellations and Transfers
11.1 A booking for a leisure activity on a specific date or period is not subject to the statutory 14-day cancellation right (or “cooling off period”). Customers may nevertheless request cancellation or transfer under this section.
11.2 For Individual Event Tickets and Season Tickets, if written notice is received at least four weeks before the event, FKL will offer a transfer or credit for the individual event where reasonably practicable. Later cancellations are non-refundable and will not be offered a credit. Ticket holders may transfer their tickets strictly subject to reasonable eligibility, identity, administration and safety conditions advised by FKL. In all other circumstances, Customer may request a partial or full refund, however where FKL is unable to recover its losses no refunds will be provided.
12. Changes, Postponement and Cancellation by FKL
12.1 Event dates and locations may be subject to change.
12.2. FKL may make minor operational changes that do not materially reduce the service. It may make a significant change only for a legitimate reason such as safety, weather, venue unavailability, , pandemic, power failure, third party supplier failure, terrorism, regulatory requirements, insufficient safe participation levels or other events that are outside of its reasonable control. FKL will provide you with as much notice as reasonably possible.
12.3 If FKL postpones, cancels or materially changes the location of an event for reasons outside of its control, we will offer you a credit for an alternative event. If you are unable to attend an alternative event then please notify us and we will refund the affected ticket price. FKL is not liable for additional losses that you may incur as a result of cancellation, postponement or material changes such as travel or accommodation costs.
12.4 Refunds will be made without undue delay, normally using the original payment method, unless the Customer expressly agrees otherwise. A short and reasonable response deadline may apply to choosing between equivalently valuable options, but failure to respond will not automatically forfeit money without proportionate notice and a fair default outcome.
13. Liability and Statutory Rights
13.1 Nothing in these terms excludes or limits liability for death or personal injury caused by negligence; fraud or fraudulent misrepresentation; breach of statutory rights that cannot be excluded; or any other liability that cannot lawfully be excluded or limited.
13.2 Except for losses in section 13.1, FKL is responsible for reasonably foreseeable loss or damage caused by its breach of contract or failure to use reasonable care and skill. FKL’s total liability is limited to the face value of the ticket.
13.3 FKL is not responsible for: (i) loss that was not an obvious consequence of FKL’s breach when the contract was made; (ii) business losses; or (iii) additional losses connected with attending the event e.g.travel and accommodation expenses.
13.3 Participation involves inherent risks that remain despite reasonable precautions. Acceptance of those inherent risks does not waive liability arising from FKL’s negligence or breach of duty.
13.4 The Customer is responsible for loss or damage caused by their own deliberate or negligent conduct, or that of a Participant or guest, to the extent permitted by law.
14. Complaints, Review and Disputes
14.1 Complaints should be sent to hello@fat-kartingleague.com with the booking reference and relevant details. Complaints will be handled in accordance with our Complaints Policy available here. FKL will acknowledge a complaint within five working days and aim to provide a substantive response within fourteen working days or explain why more time is needed.
14.2 A Participant or Customer may request review of a significant safety, disciplinary, eligibility or prize decision by a person not materially involved in the original decision, where reasonably practicable. The review will consider whether the published criteria and a fair process were followed. Immediate safety measures may remain in place pending review.
14.3 If a complaint cannot be resolved, Alternative dispute resolution (“ADR”) may be offered. ADR is an optional process where an independent body considers the facts of a dispute and seeks to resolve it without having to go to court. It is however a voluntary process for the parties and does not remove the right to go to court.
14.4 These terms are governed by the law of the part of the United Kingdom in which the Customer lives. The Customer may bring proceedings in the courts of that part of the United Kingdom. FKL may bring proceedings against the Customer only in the courts with jurisdiction under applicable consumer law.
15. General
15.1 If a court or competent authority finds part of a term unlawful or unenforceable, the remaining wording continues only so far as it can fairly do so. FKL will not replace an invalid term with a broader restriction than the law permits.
15.2 A delay in enforcing a right is not a waiver. No person other than the Customer, the Participant where relevant, and FKL has a right to enforce these terms, except where applicable law provides otherwise.
15.3 FKL may update these terms for future bookings. Changes will not apply retrospectively to an existing booking unless required by law or accepted by the Customer, except for proportionate operational or safety changes permitted by section 12.
15.4 Pre-contract statements about the service that the Customer takes into account may be binding under consumer law. FKL will not exclude responsibility for authorised representations or information that the law treats as part of the contract.
15.5 We can transfer our contract with you so that a different organization is responsible for providing the services.